Shipping policy

Thank you for shopping at zorvellas. We are dedicated to delivering your order accurately, safely, and on time. Please review our shipping policy below to understand how we handle shipments within the United States.

1. Shipping Cost

Free Shipping: We are proud to offer 100% Free Standard Shipping on all orders across the United States. There are no minimum order requirements or hidden fees.

2. Transit, Handling & Order Cut-Off Time

Handling Time: 1 - 2 business days (Monday to Friday)
Transit Time: 5 - 7 business days (Monday to Friday)
Order Cut-off Time: 5:00 PM (EST) (Eastern Standard Time)

Total Estimated Delivery Time: 6 - 9 business days (including handling time).

3. Delivery Address

We ship to valid residential and commercial addresses within the USA.
Please ensure your shipping address is correct at checkout. We cannot change the delivery address once the package has been handed over to the carrier.

4. Order Tracking

Once your order is shipped, you will automatically receive a Shipping Confirmation email containing your tracking number. You can track your package directly through the carrier's website (e.g., USPS, FedEx, UPS). Tracking info usually updates within 24 to 48 hours.

5. Damaged or Lost Packages

If your package arrives damaged or gets lost in transit, please contact us immediately at [zorvellas0@gmail.com]. We will work with the shipping carrier to resolve the issue and arrange a replacement or refund as quickly as possible.